Ambrose Abayas (“we”, “us”, “our”) operates ambroseabayas.com and is committed to protecting the personal information of every visitor and customer. This Privacy Policy explains what data we collect, how we use it, and your rights as a user.

1. Information We Collect

  • Personal information you provide: name, email address, phone number, delivery address, and payment details when you place an order or contact us.
  • Technical data: IP address, browser type, pages visited, and time spent on site collected automatically through cookies and analytics tools.
  • Communication data: any messages you send us via email, WhatsApp, or contact forms.

2. How We Use Your Information

  • To process and deliver your orders across Kuwait and GCC countries.
  • To send order confirmations, shipping updates, and customer service responses.
  • To improve our website, product range, and shopping experience.
  • To send promotional emails and offers, only if you have opted in to receive them.
  • To comply with legal obligations under Kuwaiti law.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share data only with:

  • Delivery and logistics partners (to fulfil your order)
  • Payment processors (to securely process transactions)
  • Technology service providers who support our website operations
  • Regulatory authorities if required by law

4. Cookies

Our website uses cookies to improve functionality and analyze site traffic. You can disable cookies through your browser settings, though some features may not work correctly if you do.

5. Data Retention

We retain your order and account data for a minimum of 5 years in compliance with Kuwaiti commercial record-keeping requirements. You may request deletion of personal data that is not required by law to be retained.

6. Your Rights

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data (where not prohibited by law)
  • Opt out of marketing communications at any time

7. Contact

For privacy-related requests, contact us at: ambroseabaya@yahoo.com | +965 9667 7897 | Kuwait